Privacy Policy

Privacy Policy of Tri-citys Grooming Pros LLC
At Tri-citys Grooming Pros LLC, we value your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our canine grooming services and communicate with us via text messages (SMS).

1. Information We Collect

We collect personal information necessary to provide our services, which includes:

• Owner's full name.
• Mobile phone number.
• Pet information (name, breed, service history).
• Email address.
• Home address.

2. Use of Information for SMS

By providing us with your phone number, you agree to receive communications from us, which may include:

• Appointment confirmations and reminders.
• Updates on your pet's status during the service.
• Exclusive promotions and news from our store (only if you have given your explicit consent).

3. Data Disclosure and Protection (Compliance Requirement)

Tri-citys Grooming Pros LLC does not sell, rent, or share your contact information (especially your phone number and SMS consent data) with third parties for marketing or advertising purposes under any circumstances. Your information is only used internally to manage your relationship with us.

4. Consent (Opt-in)

You grant your consent to receive text messages when:

• You complete a contact form on our website.
• You register your pet for an appointment in person or online.
• You send an initial text message to our business number.

5. How to Cancel (Opt-out)

You have full control over the communications you receive. You can stop receiving text messages at any time:

• By replying with the word STOP to any message we send you.
• By contacting us directly via our email or phone to request the removal of your number from the SMS list.

6. Rates and Frequency

Message and data rates may apply according to your mobile service provider. The frequency of messages varies depending on your scheduled appointments and interaction with our service.

7. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: tricitysgroomingpros.com
• Phone: +1 509 492 5802
• Address: 808 S 10th Ave, Pasco, Washington 99301